Practice Team

Practice Management

Mrs Tanya Cowan McKee (f)

Tanya is the Manager and she has been with the practice since it was established in 1999. Tanya works closely with the doctors to ensure that all services are provided effectively and efficiently. She oversees all aspects of the practice’s activities and organisation. She is responsible for ensuring that the practice continues to develop and improve in all areas.

Tanya has completed a Diploma in Primary Care Management. Post Graduate Diploma in Health and Social Care Management and a Post Graduate Diploma in Strategic Leadership and Project Management.

Tanya is also the Complaints Officer together with Dr Caldwell and Dr Armstrong. Should you have any complaints or suggestions on how we could improve our practice, you should contact Tanya on 028 2826 1910.

Mrs Rachael Mitchell (f)

Rachael is the Practice Manager. She has been working in the Practice since 2013, when she joined the Practice to complete work experience. Since then Rachael became an integral part of the team.

Mrs Carly McNeill (f)

Carly is a Management Support Officer.  She not only provides support and assistance to the Manager but to the whole Admin and Clinical teams. She is also trained to take blood pressure readings and fit 24 hour blood pressure monitor.

Ms Ashleigh McGuckian (f)

Ashleigh is a Management Support Officer and she and Carly work closely together to ensure systems and processes are robust and effective.

Administration

Mrs Karen Henry (f)

As well as undertaking Administrative Duties Karen is fully trained to take Blood Samples and to assist with other Clinical Procedures.

Mrs Lee Robinson (f)

As well as undertaking Administrative Duties Lee is fully trained to take Blood Pressure readings and fit 24 hour blood pressure monitor.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide information on services and results and direct you to the right person depending on your health issue or query.

Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Miss Karen McDowell (f)

Karen has been working with the team since 2018. She has a wealth of experience having worked as a Clerical Officer in Greenisland for 18 years. 

Miss Megan McGarry (f)

Megan joined our team in April 2020 and has a wealth of knowledge as she comes from a Pharmacy background. 

Mrs Elaine Brennan (f)

Elaine joined the Team in December 2022. Elaine has a background of working in a Medical Supplies company.

Ms Alexis McClure (f)

Alexis has been working in Practice since 2013.

Miss Rachael Lindsay (f)

Rachael is the newest member of the team after joining in 2022.

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.