Not registered for Patient Services?
To request medication without the requirement to log on to Patient Access, you can request your repeat medication by completing a Repeat Prescription Request form.
It is easier and quicker to manage request repeat prescriptions via our online service. Simply log in and select an option.
Please allow us a minimum of 48 hours for prescriptions to be processed and remember to take weekends and bank holidays into account. Where possible please collect direct from a Pharmacy.
Contraceptive Pill Reviews
The Practice reviews your pill every 12 months in order to continue prescribing it for you.
We have introduced a online Proforma that you can fill in and submit to us, so that we can continue to prescribe your pill without needing a face to face appointment.
If you would prefer to see a nurse or doctor then please book an appointment.
Your Repeat Medication
If you need regular medication and your doctor does not need to see you every time, you will be issued with ‘repeat prescription’. When you collect a prescription you will see that it is perforated down the centre. The left-hand side is the actual prescription.The right-hand side (re-order slip) shows a list of medicines that you can request without booking an appointment to see a doctor. Please tear off this section (and keep it) before handing the prescription to the chemist for dispensing. Further information about Prescriptions from nidirect.
Run out or just about to run out of medication requests
Unfortunately a small minority of patients are repeatedly running out (or just about to run out) of their medication. ‘Urgent’ requests of this nature cause a great deal of disruption to the smooth running of the practice. Please be aware that such requests will be questioned very carefully by the reception staff and may well be refused by the GP. A record is kept of such requests, and may well be refused by the GP.
How to order your medication
You can post your prescription slip or written request to us at the Practice. You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Surgery (please allow extra time for any possible delays with the postal service).
You can order in person by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request.
Pharmacy ordering/collection service
Pharmacies offer a prescription collection service from our Practice. They can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
Prescription requests can be made by telephoning the surgery between 9.30am and 12.30pm
Requests made outside this time will not be processed.
Hospital and Community Requests
When you are discharged from Hospital you should normally receive seven days supply of medication.
On receipt of your discharge medication, which will be issued to you by the Hospital, please contact the Surgery to provide them with this information before your supply of medication has run out.
Hospital requests for change of medication will be checked by a prescribing clinician first, and if necessary a prescribing clinician will provide you with a prescription on request.
If a hospital consultant recommends you start medication you will be issued with a letter. Once this has been left into reception we will require 24 Hours (1 full working day)until the prescription is ready for collection.
Patients on repeat medication will be asked to see a doctor, Nurse Prescriber or Practice Pharmacist at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please refer to our annual medication guide below which you can download or view.
Non-repeat items (acute requests)
Non-repeat prescriptions, known as ‘acute’ prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period, and may require a review visit with your Doctor prior to the medication being added onto your repeat prescription records.
Some medications are recorded as acute as they require to be closely monitored by the Doctor. Examples include many anti-depressants, drugs of potential abuse or where the prescribing is subject to legal or clinical restrictions or special criteria. If this is the case with your medicine, you may not always be issued with a repeat prescription until you have consulted with your Doctor again.
Prescriptions further advice
It’s important to take prescription medicines as directed by your doctor or pharmacist. Always follow the advice you are given, and use your medication correctly. This advice is also important to remember if you are a carer responsible for managing someone else’s medicines.