Upcoming Changes

We, like many other Practices are experiencing ongoing difficulties in obtaining GP Clinical Cover. This is causing significant limitations in our service. We have requested assistance and our trying our upmost to secure additional cover.

Due to this, we have to change and adjust our appointments and extend our GP Telephone Triage systems in order to ensure all our patients are seen on a needs basis. If you have an Immediate Medical Need you will be added to the Duty Doctors list and someone will be in contact with you. We can only accept appointment requests between 0830am and 1030am, after 1030am we will only be able to deal with Urgent enquiries.

When speaking to our Administrators, please provide as much details as possible. Our team are fully trained in Care Navigation and it may be that you do not need a GP appointment or telephone call but another service may be more appropriate for your need which they can direct you too.

We feel these changes will ensure everyone who needs seen/assessed/treated are done so in a timely manner.

We do not provide antibiotic for viral illness, you should self manage these conditions. There is a wealth of knowledge and advice on the Self Care Forum website which you should access www.selfcareforum.co.uk. Prescription requests will not be accepted after 12.30pm

We would ask for at least 48 hours notice for Prescription requests but please leave longer if you can. Please order on-line. Once ordered we will process your prescription through to your nominated Pharmacy. Please only contact the Practice if there is an issue with your Prescription, not to check if it was processed.

From 1st April 2023 the Practice will close EVERY WEDNESDAY AFTERNOON. There will be emergency cover in place.

We would ask for your understanding and patience with the entire team. We can assure you that we are working collectively to provide you with the best service we can under very difficult circumstances.